The Dealer Playbook
The Dealer Playbook

Episode · 1 year ago

Break Free From The Daily Grind w/ Steven Kuhn

ABOUT THIS EPISODE

In order to break free from the daily grind, it's important to clearly define our true identity. Not our job-related identity per se, but more so the value we bring to the world. Oftentimes we define who we are by our job title or role within an organization when the truth is that we are so much more than that. 

When we know the value we bring to the world, each facet of our life will come into greater focus and clarity. We'll understand WHY we show up and WHY we do the things that we do. We will feel invigorated by our purpose and the service we offer to the world.

Fortellis 

This episode is proudly sponsored by our friends at Fortellis. No two dealers operate the same way which is why Fortellis provides the tools to create unique apps that help your dealership meet the needs of the market while catering to your operations. 

Not only has Fortellis created an amazing technology platform that’s designed to make life easier for dealers, but they are also pouring back into the community with events like their dealer dev day. It’s a 3-day event that empowers attendees to network with each other to create smarter, faster, and better apps for the dealer community. 

Visit Fortellis.io to browse their marketplace of apps and integrations that will allow you to run your business, your way.

Hey gang, there are fewer things I regret more than not investing in zoom when I had the chance. How was I supposed to know there's gonna be a pandemic and zoom stocks would explode. Looking back 20 years from now, I don't want to have the same sinking feeling sitting on the sidelines knowing I could have jumped on another bandwagon sooner. luckily we know what the next big boom and retail automotive is and that's why companies like four telus have provided the tools to create unique apps that will help your dealership meet the demands of the market. You see no to dealers operate. The same way the beauty about four tell us, is that you can pick and choose the apps and workflows that help you meet the demands of the market while catering to your operations, not only is foretell has created an amazing technology platform that's designed to make life easier for dealers. They are pouring back into the community with events like their dealer DVD. It's a three day event that empowers attendees to network with each other to create smarter faster and better apps for the dealer community. So my beloved DPB gang, the best thing that you can do right now is visit the four telus...

...marketplace and browse through their growing library of apps and integrations that will allow you to run your business your way, visit four telus dot iO to learn more. That's four tell us dot I o. Mhm Okay. In business though, we're moving in 30 day cycles month, open month, close. How do I sell more cars? How do I get more customers? How do I get more leads? That's the one that was, that was in that grind was in that grind. Not with cars, but Well I, I had, we had 87 health clubs in nine countries. All you do is sell memberships every day, every month, month to month to month, month, so it's easier for you to be like, all I do for a living and sell...

...memberships to my clubs, how do you break free from that? How do we see the bigger picture? Oh, I, what I did is, well, I'm, you know, I was all the way up, so I worked my way up actually, I started up, but I worked my higher and uh I ended up looking at the team's how I can amplify their teams. How how can we align the vision and the purpose of the company with each personal vision and purpose of each of one of the employees. And how do I create a culture in there where there's high creativity, where I'm not coming up with the ideas, but they are high cohesion within the teams and very low conflict. And so I would, you know, I was, I had 87 locations, so I, I literally had all of these places that I could try different things out and over the years, I honed out a very successful way to do what I was doing. And it turned out to be, you know, to this day, they still use my systems and I left there to 2014, you know, and it's just, it's and I was self employed to it by was a self employed director, so it was like, I wasn't even an employee and uh, and so it was all about aligning, like, first of all, you...

...gotta be clear with yourself. So that's that's what the books about, only tremble outfits about being clear with yourself. Who am I really, what's my identity not? What do I do or what's my position? You know, you, you hear people say, you know who I am. I'm the ceo okay, well that's what you do. Who are you really? Most people can't say, right? So we find out who you are that that crystallizes more or less your purpose. You can usually find your purpose much clear when you realize who you are, what you're about, right? What's your juice in life? What turns you on kind of thing? And once you have that, everything you do after that amplifies your identity, right? So your identity is that which is coming out in the front, not your title and not what you do. And that's why so many people who exit from their company who are changing positions or get out of the military for instance, or are no longer a police officer there in a hole because their whole identity was that officer, that uniform, that badge and a gun in that position. That feeling that feeling of the greater purpose, the greater mission. And so they lose all that. And that's what this book is about. That's also what our program is about. We have an invite only program where we invite leaders who just exited or pivoted to come into our program. And um we work with these guys is...

...really hard. We have 55 levels. The first one is activate right? So you know we activate the true identity. So you know who you are and how you interact in the world. And then we have unleash unleash your purpose in life, know what you do in the world that makes you feel alive. And here comes the really cool part that's in power creates space and elevate all those within your life enterprise. So all can step into their greatness. Because when all those around you step into the greatness, they're elevating you as you are elevating them, you know, all ships rise or at the tide or whatever. You know what the saying is. I'm not very good at those sayings, but you know, you know, and then we have momentum, amplify your purpose by igniting the fire within others with partnerships and investing in relational capital. Now in igniting the fire with others is where the team comes in. So we actually talk about how do I implement this into my team? How do I line their visions and missions with the company's visions and missions so that we have a trajectory like no other because let's face it, culture follows action. So you...

...can have nice writings on the wall and credos and everything else. But if the leaders aren't acting according to the to those, to those true cultures that they have put in place, the team's not gonna act, right? So these are the things that I would bring in the place. And of course the last step we talk about is quality of life. And if you ever watch any video, I've done, I've done 600 no, 598 episodes of the daily purge. You know, it's like a three minute video on facebook. And at the end, I say, and remember, it's all about quality of life. You know, that's that's what it's, that's what everybody wants, right? That's what everybody wants. And quality of life is fully enjoying every moment of your life, no matter what you're doing. And that is the mission of our book. That's what I learned in the monastery coming out and being aware of what I was doing. And as a matter of fact, Michael, let me tell you this. When I left the monastery, I went back to Berlin and I got a call from my old corporation where I had left. I was homeless by the way at that time. And I had, because I didn't pay any bills, right? So I don't have...

...anything, I didn't, I literally went back and the world was still there and they didn't put me in jail. And you know, and I got a call from the Corporation said, hey, we got a job for you. I'm like, oh no, no, I'm never going back to that world. And they said, it's a three month gig in Budapest's. And something said, go, all right, go go to Budapest, I'm like, okay, three months. So I literally asked for triple the money and they said, okay, okay, I'm going and I went First name Budapest in my whole life, 1st day in the company that I was taking over to turn around, I, I did turn around consulting, I just still do, walked in the first person I saw was this beautiful woman and I said to myself, that's my wife, like I knew it, I was so aligned with the universe. I walked into like, holy, that's my, like I saw my whole future with her like, Like that, that was 12 years ago, were married, have two kids and I'm still here. You know, that's what alignment does, that's what letting go of the how of the, what is out there? How am I gonna get, they're gonna make that money, You're gonna make it happen. As soon as I let go from that, what other sam supposed to do? What I'm supposed...

...to look how I'm supposed to act, I'm supposed to walk what I'm supposed to dress. You know, I had the seven series BMW and had all the nice suits bespoke from London Savile Row and all this. Bs had the black Amex, you know. Uh, but I was overweight, hated myself, hated my life. My first marriage went on the rocks because of that and I went to monastery after crashing. I almost killed myself, not auto crashed. I had crashed and burned in life and then I tried to kill myself and then that didn't happen. So I went to the monastery and I came out and said never again. And I knew that connection that I had to the world around me was more important than anything I could personally do on my own. And that's when I made it a mission to empower teens to the point where they literally run the company and I'm just like a pinball machine, the bumpers on a pinball machine. I'm just keeping them in that, in that field of play and that's it. And that's how I championed that company. It's like the Matrix. Well, I'll tell you what that attitude that I talked about. We talked about creating space in the empower face and...

...creating space is the most powerful thing anyone can learn if you take anything away from this podcast, this is what this is what you should take away. And I'm and I'm dead serious about this creating spaces. When you come up to a meeting to a podcast to a keynote speech, whatever it is, you drop all expectations, you drop all preconceived notions and all cookie cutter solutions. You show up wholly and fully with one intention and that is to create value right? By solving problems typically is away. And what that means is you don't worry about the outcome because you can't control the outcome, you can only control the intention. So if you let go the outcome, there's no pressure. And what happens is you have a space around each other and any conversation you have and you set it up this way consciously before you go in, I always say take everything out of your head and put in a tool box beside you, if you need it, you can get it out, but don't use it unless you absolutely have to and you show up in that create that space and every time mastermind, boom, third entity comes up, you come up with solutions and ideas and that you've never would have come up with on your own. I mean I've been...

I've been invited to places where I'm giving advice to european politicians about american, you know, domestic policy and I'm like, I don't know anything about this, but it doesn't matter. I don't need to, you know why? Because they know that I know and because they know that I know I just let it happen. You just tap into the to the universal data highway. I know it sounds funny but when we let go and stop trying to look at the outcome, they want an answer. What do they want to hear? How do they want to hear it? What should I say? You drop all of that? You say? You know what? I have the answer? I know I have the answer. It's out there. Bring it to me. Yeah. I know it sounds it sounds funny, but you know what like constantly we've all had experiences like this. If you think deeply enough we've all had experiences where it seems like we tapped into something bigger than ourselves and all of a sudden just gotta download. I remember that the first time that happened for me so clearly. Um So I'm trained guitarist. I'm classically trained guitarist guitar. Yeah classic guitar because I I managed you know Andrea Bocelli crazy. Andrea Bocelli, his two classic guitarist to history.

Classic guitarists Are my very good friends and they're the ones that taught me about four or 432 hurts. Their guitars are tuned to 422 hurts when they play your tears, you get moved movement in your body movement. So yeah that's now, that's crazy. Um So I was driving home one day, all of my sisters play the piano. Um Um but I was driving home one day I think I was 17 years old and I had two weeks of piano lessons when I was five. You know the the the the, that's sort of a thing. I'm driving home and I've got this tune in my head and it's moving me and it feels real and I feel like I can play it. I'm not kidding you man. I walked through the front doors of my house into our recreation room, sat down at the piano and started playing this...

...thing going like, how the crap am I doing this? My dad who worked in in, in our home office, he's here in this and it's moving him so he rushes into the rec room. I think Michael, I thought that was Katie. How long have you been playing the piano for? Like, she's shocked. I'm shocked. I'm like, seven minutes. But I'm playing something I was I was not able to do prior was do the two handed playing two hands, playing, you know? And all of a sudden you play, could you play after since then? I played after since then and people to this day like, so I'm, I wouldn't say I'm perfect pitch, but I'm at a point where if you put a song down in front of me, I will figure it out and five minutes or less. That's crazy because a lot of people that have those sort of situations, they lose it after that moment, when, when, once they go conscious no, once they start thinking about it and, and, and that's transferred to other instruments. Bass drums, wow, I'm at a point Now it sounds really kind of...

...facetious or kind of Douchebag ary. But like I can pick up any instrument now, essentially there hasn't been one where I haven't been able to pick it up and within 10 minutes or so kind of figure out the concept of that place. Something yeah, my, my buddy Tony new york's like that. He literally plays every instrument. He skis, he snowboards, he climbs ice mountains. This guy like whatever you name it, he doesn't, it was the same way. The second time I experienced this was in the Philippines, I did mission work for my church, went to the Philippines, had to learn the language. I kid you not man. Something happened in the mission training center where they're trying to teach you the basics of the language where all language rules left my brain. I'm like, I don't even freaking know what an adjective is right now. How am I going to do this? To the degree of getting to the Philippines and, and feeling like I could do it. And a flip switch to my brain where I wasn't just talking about bible stuff and hey, can I help you with your chickens? I was going down and talking to the fishermen about the materials he was using to...

...weave his nets and what kind of like, uh, something unlocked in my brain. And so when you're saying this, it doesn't sound far fetched to me. I know each of us have the ability to tap into this. It didn't unlock in your brain. It let your brain go. It left your brain. That's the whole point when when we keep it logic, we cannot were. That's constraints. Same thing happened to me in paris. I'm sitting there. I was on my own and I, I used to fly around and be by myself and I love to go to paris when it was just beautiful. You hear the music and after smoking to go to law cigarette with some red wine. And I'm sitting there and the waiter comes up and I, you know I ordered Shariati and he comes back with this and I ask some questions and I'm like petit francais, like you speak french and he's like, you speak french, I'm like, I don't speak french because you just ordered everything in France in french. I was like what I did like I don't even realize it because I was so into it. I had let go and absorb the entire culture. I loved it so much there that I was speaking french but when I tried to do it and that's the key word, try. Either you do or you don't and trying means you're blocking yourself with your brain. I know it's it's I'm not a scientist or you know Jamie Wheel type...

...kind of guy, which I was but you know it's not that's not who I am, but I know what happens and like you said, you went through it as well and you know just believing that and knowing that it exists allows you to keep doing it over and over and over and it becomes part of you. And so I've been able to master answering any question, I've been able to add to adding value to any situation and knowing that no matter who I'm sitting in front of and believe me, I've sat and sat in front of royalty and world leaders and I always have an answer for not necessarily my answer, but it's an an answer from somewhere I always, I never miss. It's crazy, but think about it, I just let it roll like here comes. How do you get I sleep like this? I say it like this were like goldfish, right, refill the space, will give you put a goldfish in a fishbowl. He'll stay an inch long. You put them in a lake. I'll get like a foot, right like a foot long. So we will fill the space given when we let go of trying to fill the space. Right? Mm,...

I'm Michel Cirillo and you've been listening to the dealer playbook podcast. If you haven't yet, please click the subscribe button wherever you're listening right now, leave a rating or review and share it with a colleague. If you're ready to make big changes in your life and career and want to connect with positive nurturing automotive professionals, join my exclusive DPB Pro community on facebook. That's where we share information, ideas and content that isn't shared anywhere else. I can't wait to meet you there. Thanks for listening.

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